AI-Driven Forecasting and Profitability built for McDonald’s
Turn your workforce challenges into opportunities.
LIFELENZ makes time work for you
+20% increase in forecasting accuracy
Deployed to 3,600+ McDonald's locations worldwide
Lifts store operating profit by 1-3%
Extensive knowledge in QSR
Compliance engine that drives +70% reduction in financial penalties
Built by Industry Veterans, Trusted by McDonald's Since 2017
With 20+ years of expertise, our team has transformed workforce management for the QSR industry. Serving thousands of McDonald's locations across the US, UK, and Ireland, we tackle compliance and labor challenges, driving profitability and eliminating lawsuits. With offices in Chicago, Washington D.C., London, and Australia, we deliver proven results and ongoing innovation.
From Australia to America: Our Global McDonald's Journey
2017
FOUNDED
Innovative approach using AI & machine learning for labor scheduling
2018-2019
AUSTRALIA
Resolved compliance issues for over 1,000 restaurants, resulting in an end to lawsuits, as confirmed by McDonald’s Australia.
2020-2021
NEW YORK & CHICAGO
The platform launched with 14 McOpCo restaurants, including the Times Square Flagship, as the first FWW compliance solution, piloted by the initial operator group, and now supports over 150 Chicago restaurants, including McOpCo locations.
2024
CALIFORNIA & M-TECH
Hundreds of locations are live on the platform, serving as the sole solution for McOpCo CA and driving store operating profit margins up by 1-3 percentage points.
2024 - Future
UK & IRELAND
Sole solution for over 1,500 restaurants in the UK and Ireland and is now used by more than 3,400 McDonald's restaurants globally.
Unlock Your Restaurant's Full Potential
Where AI Innovation Meets Operational Excellence
LIFELENZ SHOWCASE DAY RECORDING
Want to learn more about LIFELENZ? No problem—watch the on-demand recording anytime!
Unmatched Compliance Solutions
Our platform simplifies compliance by automating adherence to complex employment and labor laws
Configure with ease
LIFELENZ enables you set up directly within the platform or automate through integration with your existing systems.
Power your future
Leverage AI-powered forceasting to anticipate customer demand.
PRODUCT DEMONSTRATION
Explore what LIFELENZ can do for your restaurant. With our innovative platform, achieving operational excellence and maximizing profitability is not just possible—it's within reach.
Real Results from Real Operators
Trusted by Leading McDonald's Operators
Powerful Technology Made Simple
LIFELENZ simplifies technology adoption with seamless integration into McDonald's systems like McHire, DataPass, and POS. Our platform delivers results with automated scheduling in just 4 minutes, intuitive mobile apps for managers and crew, and real-time support, ensuring a smooth transition without disrupting operations.
Accurate schedules begin with accurate employee records
•Set up & maintain (or import)personal & employment details including availability, roles, skill rating& wage rate
•Account for minor restrictions, school calendar, guaranteed hours, time off requests and leaves of absence
•Ability to set store transfers and share across multiple locations
FAQS:
• Sync new hires from McHire every 30 minutes
• You can share/ transfer employees with Operators under the same entity
• Mass update wages, job title codes, roles, skills, sharing, transfer, etc.
• Backdate Termination
• Employee metadata for minor exceptions, school calendars, break waivers, etc.
AI powered forecasting results in accurate allocation of headcount and better utilization of time
• Translates highly accurate sales forecasts into a headcount requirement for each role in 15-minute increments
• Uniquely demonstrates the marginal benefit of each additional person
• Learns from historical relationships between sales and headcount, optimizes labor models reflecting different levels of staff productivity
• Enables managers to control labor percentages to specific objectives
FAQS
• LIFELENZ forecasting has demonstrated a +20% increase in accuracy over current forecasting systems
• The forecast runs automatically without setup or intervention, requiring adjustments only as needed
• The raw forecast feeds directly into eProduction
• Forecast accuracy directly impacts VLH, matching demand precisely
• Users can select between sales or guest count forecasts and make adjustments as desired, with an optional forecast approval process
Name populated, cost optimized, always compliant schedules at the touch of a button
• Name populated schedules account for employee skill level, wage rate, availability and time off requests
• Cost optimized to minimize overtime and control labor costs while aligning headcount to demand
• Always compliant as our integrated compliance engine alerts managers to potential scheduling conflicts or violations
• Dramatic reduction in time spent on scheduling, more time to run restaurants
• Freedom to post and modify at any time
FAQS:
• ShiftDifferentials/Differential Pay replaces secondary rates/JTCs.
• Schedules are always adjustable, allowing ongoing modifications.
• AOS average run time is 4 minutes (can be set to auto run)
• Optimization options include cost, skill, and rating weighting.
• Schedule maintenance can be managed by either the manager or employees (via mobile app).
• Auto-Schedule Breaks (lightning bolt feature)
• View options include heatmap (+/- labor).
• Easily share employees between locations instantly with cross-schedule compliance.
• Templates for easy schedule setup for manager schedules, fixed shifts/ schedules (AOS can be used to fill in variable labor).
• Fixed Tasks for Truck Delivery, Maintenance, Admin/Cash duties.
• Open shift management.
• Options include Auto-Schedule and Auto-Post settings.
The LIFELENZ mobile app puts control of time in the palm ofyour hands
• Separate manager and employee views in one app
• Employees manage shifts, communicate with managers, receive notifications of schedule changes and set up alerts
• Realtime KPI’s such as sales, hours worked and labor percentage help informed decision making on the fly
• Run app in Kiosk mode on a tablet in restaurant for employees who do not have orwish to use their smartphone.
FAQS:
Crew
• RequestTime Off/ Availability changes (requires manager approval)
• Shift Offers to pick up based on availability and roles
• Notify manager you are running late
• Set Shift Reminders
• Ask AI for upcoming shift
• Kiosk Mode allows employees to log in via tablet
• Can see differential rates
• Local device calendar sync
• English/Spanish - (Time Clock recognizes preference)
Manager• LiveTime Clock View
• DailySchedule Lineup
• Managers able to edit shift
• ManagerNotifications – approve/ reject time off, availability, drop/ swap requests
• ContactList with ability to call or text an employee
• Participate in conversations (limited functionality)
Enable managers to monitor on-shift activity andtrack deviations from schedules
• Seamless integration, no additional hardware
• SupportsBiometrics or Pin
• Eliminates need for manual record keeping
• Manage breaks, authorize unusual clock ins / clock outs, approve payments
• EmbeddedRules Engine ensures compliance
• NotificationCenter provides communication hub
• Employees empowered to manage work time effectively
• Also available on iPad, Android or Microsoft Tablet
• BiometricTerms & Conditions
FAQS:
• Can run multiple clocks at one time
• OfflineMode, data syncs when back online
• Print punch slip
• Notifications– running late – same as mobile app
• Supports unscheduled shift including breaks (if required)
• Minors warnings/ notifications
• Mark crew as absent directly from the clock
• Edit punches and breaks directly on the clock (with manager approval)
• Managers can end a shift on behalf of employee
• Supports attestation, consent, acknowledgement
• Toggle between English/ Spanish
• BreakManagement – view upcoming, missed, completed breaks
• Compliance– clopening, spread of hours, overtime, split shift
• Dark or Light Theme
• ThresholdOverrides – early/ late start/end shift and breaks
A comprehensive view of employee work hours, ensuring accurate & compliant timekeeping
• Key KPI’s and employee data
• Easy comparison of actual and scheduled hours
• Detailed view of punch in / out times, breaks and cost breakdown
• Compliance violation warning flags missed breaks, premium pay
• Records actions taken with details of manager & employee approvals
• Employee notifications ensure transparency around shift changes, time clock adjustments
• Immediate employee access to shift details and notifications via app
FAQS:
• Accurately tracks time in 24 hour restaurants, no manual intervention is required
• Rules engine embedded in Timekeeping
• Can enable consent framework to require employee approve/ reject adjustments
• TracksEmployee vs. Manager initiated changes and assigns premiums if manager initiated
• BreakTracking can be enabled or disabled if permitted by law
• Punch history (including method, edits, consent)
Ensure accurate, compliant and timely payroll management
• Integrates seamlessly with payroll providers
• Step by step process ensures all aspects of payroll are accounted for prior to processing
• DisplaysKPI’s and date ranges, promoting transparency
• Calculates and consolidates overtime / compliance pay for employees working in multiple locations
• Updates payroll status, sends notifications for adjustments and provides detailed reporting
• Single or multi step process
FAQS:
• Pay data sent to Data Pass, also available via QSRSoft report
• Status: Open, Posted, Approved, Processed (pay period can be reopened prior to processed status) • Includes ability to add Misc. Pay
• CompliancePay Dismissal options if you meet qualifying conditions criteria
• DifferentialPay automatically calculated
• Automatically calculates all pay including overtime, double time, premium pay (missed breaks, FWW/ PS penalties, split shifts, call-in pay etc.)
• Automatically processes posted pay periods if manager unable to approve in time (if enabled)
Powerful, real-time reporting is accessible across platformsenabling immediate data driven decision making
• Immediate assessment of staffing levels and rapid adjustment as required
• Warnings, notifications and prompts help you better understand the implications of real-time schedule changes
• Powerful deep dive analytics help you drive revenue, reduce costs and gain strategic advantage over your competitors
FAQS:
• 19 Downloadable Reports: CSV,PDF, View in Browser, Location or Employee, Filter by Date Range
• DailyActivity Report (WebUI & Mobile App)
• GoodFaith Estimate Report
• IntegrationRejection Report
• KPI Dashboard: Financial,Operational, Compliance, & Cost Optimization
• View data at Business, Patch, Location level
• Compare day, week, month, quarter, year, custom
Common Questions About LIFELENZ
Got Questions? We've Got Answers
LIFELENZ is a comprehensive platform designed to enhance your lifestyle management. It offers tools for tracking health, wellness, and personal goals. With user-friendly features, it empowers you to take control of your life.
We are Enterprise QSR specialists. LIFELENZ has been built from the ground up with your business in mind. As a result, we serve many of the world’s largest QSR brands across the US, Europe and Australia.
LIFELENZ ensures data security and privacy through several key measures:
Data Encryption: All data transmitted through LIFELENZ is encrypted, safeguarding it from unauthorized access during transfer.
Compliance with Privacy Laws: LIFELENZ adheres to applicable local, state, and federal laws, ensuring that its operations align with legal standards for data protection.
User Consent Framework: The platform incorporates a consent framework that accurately records changes to scheduled shifts and time clock entries, capturing employee consent via the employee app or time clock.
Data Access Rights: Users have the right to exercise certain data protection rights regarding their personal information, and LIFELENZ commits to not discriminating against users for exercising these rights.
These practices collectively ensure that LIFELENZ maintains a secure and compliant environment for managing sensitive information.
We have worked closely with McDonald’s Corporate enabling ATOS to provide Level 1 support to their Operator network. LIFELENZ has an in-house support team that covers Level 2 and 3 tickets. These team members sit across the US and Australia to help provide 24/7 coverage.
LIFELENZ offers comprehensive customer support to assist users with any issues or inquiries. Users can reach out through the support page on the LIFELENZ website, where they can provide details about their concerns, including the specific application impacted and a brief description of the issue.
Additionally, LIFELENZ provides training courses, user guides and a knowledge base accessible via the help icon with over 300 articles to help users effectively utilize the platform.
Increases profit: LIFELENZ has been proven to lift store operating profit margins by 1 to 3 percentage points. Our world leading AI-based forecasting produces optimal labor schedules that reduce over and under-staffing.
Reduces compliance costs: Our compliance engine informs managers of scheduling violations reducing the risk of penalties and legal suits
Saves Manager time: Our automated scheduler (AOS) produces name-populated, cost-optimized, and compliant schedules at the click of a button – saving Manager’s many hours per week
Lifts employee satisfaction: QSR jobs are tough and staff turnover is high. Our easy-to-use platform makes it easy for staff to manage their workload, and ensures they get paid accurately
We are QSR experts focused on building the world’s best Workforce Management Platform for Enterprise QSR clients. We understand your business because we have worked in your business. As a result, we know change-management can be challenging, and we are here to help.
Unlike competing solutions LIFELENZ was born as a Workforce Management solution, and this is where we have focused ever since. This is why our AI forecasting and scheduling technology is best-in-class, meaning higher profits for your business and more time to focus on your customers.
POS, HRIS, and payroll platforms via DataPass. This integration ensures smooth data sharing and updates, reducing manual entry and minimizing errors. By connecting with your existing systems, LIFELENZ provides immediate access to productivity metrics and real-time monitoring of workforce efficiency, enabling quick adjustments to staffing and operations as needed.
LIFELENZ will send a Welcome Email that will require you to complete a few pre-deployment tasks that will assist us in setting up your Business & Locations within our platform:
- Complete Datapass Authorization
- Complete Participation Agreement
Upon Datapass Authorization, our Implementation Team will then be able to ensure that your set-up is ready for Deployment, which includes:
- Dedicating a WFM Lead to be accountable and responsible for Organization’s deployment
- WFM Leads and Operators can access the Deployment Dashboard to track deployment progress. View tasks and due dates to prepare for go-live (e.g., Datapass authorization)
- Kick-Off Session that will illustrate what to expect during the deployment and how to stay effective and on time with completing set tasks using tools provided
- 5 Joint training Sessions occurring weekly that will provide McDonald’s Best Practices and how that is then applied throughout the LIFELENZ Platform and the different modules. This will include a session that will walk through configurations you can set for your business needs
- Upon Go Live / Cutover, you will then be introduced to your dedicated Client Success Manager that will be your account point of contact going forward and will be working with you through your first payroll
- During this time, you will have a Deployment Specialist who will be available to you during this process for any questions or concerns pertaining to deployment
From Choice Due Date to Go Live/Cutover the entire process is approximately 8 weeks, not including processing your first payroll.
Take the Next Step Toward Optimized Workforce Management
Join McDonald's owners and operators transforming workforce management with LIFELENZ. Schedule a demo, ask about implementation, or explore our proven results—our team is ready to help.